Frequently Asked Questions
Why should Mango Health be my pharmacy?
At Mango Health, we respect you as an individual and treat you like family. We believe you should have the care you need, delivered with the compassion you deserve. We understand how to address the needs of communities with a unique set of challenges, and are advocates for those communities, which are so often disproportionately affected by complex health conditions. We provide a wealth of services and individually focused care to help you unlock the full potential of health.
How do I become Mango Health patient?
It’s easy to transfer a prescription from another pharmacy to Mango Health pharmacy. If you’d prefer, call us toll-free at (800) 734-9476 and we can do it for you and answer any other questions you may have.
How do I refill my medications?
You can refill your prescription by calling your local Mango Health Pharmacy or reaching out to our Care Team at (800) 734-9476.
What are my options for receiving my medications?
You have two options. You may pick your medications up from any one of our pharmacies. Or we can deliver your medication to the address of your choice in discreet, temperature-sensitive packaging.
What happens if I have a reaction to a medication?
Please call 911 if you have a serious drug reaction and need emergency medical assistance. If your reaction is not an emergency, please call your local Mango Health Pharmacy and speak to one of our specially trained pharmacists. During business hours, you can also reach out to our Care Team here at (800) 734-9476
What is your holiday schedule?
Visit our facebook page where we will announce any special closures. If you have a question about your prescription, call your local Mango Health Pharmacy or you can reach our Care Team at Mangohealth.org
Can I get my medications if I am traveling?
Mango Health can deliver your medications to your destination if you notify us 3 business days in advance. To arrange a delivery, call our Care Team at (800) 734-9476
How do I dispose of unused, unwanted, or expired
medication?
Medicines play an important role in treating many conditions and diseases, but when they are no longer needed it’s important to dispose of them properly to avoid harm to others. The FDA has provided disposal options and some special disposal instructions for you to consider when throwing out expired, unwanted, or unused medicines.
What if there is a natural disaster and I cannot get
to the pharmacy for my medications?
Mango Health will be happy to deliver your medication wherever you are. Please contact us at (800) 734-9476 to let us know where to send your medication, which will be delivered in discreet, temperature-sensitive packaging.
